Having successfully identified the illegal supply route, medmix is now supporting the distributor by providing a direct OEM supply of genuine, high-quality dispensers.
“Realising that the products were not genuine, the distributor quickly removed all counterfeit dispensers from its product range. From a negative situation, we have worked together with this distributor to achieve a positive outcome by providing it with dispensers direct from our UK manufacturing facility,” said Hans-Peter Brack, Head of IP Management at medmix group.
Cox single and multi-component dispensing systems are popular for applying sealants and adhesives in construction and industrial applications. They are available in either manual, electric or pneumatic models. Original parts come with a raised Cox trademark and country of origin moulded on the handle.
Brack concludes: “Our policy is to stop counterfeit products. Whether our users are sealing a roof or applying adhesive, we want them to have the assurance of a genuine product that offers the utmost in safety and performance. We also support our distributors to remove counterfeit products from the market, by providing them with genuine products from a reputable source.”
