Industrial and adhesive, sealant manufacturer Forgeway was contacted by Jamco America earlier this year with a sample of material used on its interior seats. The supplier of Airbus and Boeing aircraft interior engineering services and products was having trouble matching this particular material to a sealant.
The colour was a metallic rose gold – and metallic colours are notoriously hard to match, as their colour changes depending on lighting. A previous solution was far from perfect: mixing paint with a clear sealant, and thus voiding any guarantees from the supplier and rendering the sealant ineffective.
Through Forgeway’s experience in creating its Formoa Colours range, it found the solution by adding a bespoke metallic pigment to the Formoa crystal polymer base, which resulted in a perfect match.
Each of Forgeway’s extensive range of products started life as a response to a client’s problem. The company says it is proud to be able to offer bespoke products, “fit for their customers’ requirements and to the highest industry standards”. Instead of promoting online orders, Forgeway encourages customers to talk, inspiring them to work together to match the perfect product to each customer need.
John, manufacturing engineer, Aircraft Seating at Jamco America, likes this approach: “I’m patting myself on the back for finding what no-one else could – a company willing to go the extra mile to provide exactly the product we need, no matter how precise we needed it. Our customers, program managers and production staff demand and expect quality from our aircraft interior products. We also operate under strict guidelines regarding the use of adhesives, sealants and other possibly flammable consumable materials.”
As Rod Buckley, Forgeway’s managing director, explains: “We make it our responsibility to provide the highest standard of customer service, along with our products. This is a perfect example of why this approach works and why we at Forgeway always go the extra air-miles for our clients.”
