ENSURING MATERIALS MEET TODAY’S DEMANDING SPECIFICATIONS

The SPD has brought together staff from all Broder Metals Group departments to share their expertise. It ensures customer enquiries received, that may require additional processing or testing prior to being delivered, are dealt with speedily and professionally. "Our customers have been telling us they are facing more rigorous demands from their customers when it comes to understanding specifications, testing requirements, new materials and product development. Our new Department will be a major benefit to machinists and sub-contractors as they will be able to rely on our comprehensive knowledge of materials, testing or grade development when looking at component manufacture and supply. This is something our customers have to get right but can be very time consuming. We will be able to cut through all the technical details for clients and give them material that meets their requirements and will save them time and money," commented Broder Metals group managing director, Mark Burton. A further benefit to hard-pressed manufacturers will be the Department's ability to convert material grades or sizes for customers to be able to meet these ever more demanding specifications, as well as help them bring on new products or grades – an example here being the recent introduction of MP35N stock. The expertise held within the Processing Unit will be further enhanced by a 20 week metallurgy course that Broder Metals group director, Mike Andrews is running at the company. "The course covers 11 different topics that are pertinent to our materials and our customers' needs. The aim is to ensure that every one of the Broder Metals Group team has more than enough industry knowledge to answer any question customers may have before placing an order. By this December every member of the team will have graduated from the course and that the industry knowledge and expertise passed on will make us a leading source of information on metals and alloys for the fastener industry," said Andrews. Broder Metals Group is a leading supplier of nickel alloys, high tensile stainless steel, duplex, super duplex, flanges and fittings to fastener manufacturers. Broder Metals Group employs 20 people at its head office in Ecclesfield, Sheffield from where it despatches orders to customers located in 42 different countries.